CarBasePro™ Used Car lot Dealer Software
Support and Frequently Asked Questions  

CarBasePro FAQ’s

Can I run multiple copies ?

Yes, our software is network ready.  You can add as many users at your network will allow.  We do not charge any additional fees for additional users however you must purchase another license if you want to run CarBasePro at a second location.  Please contact us for special discounts on additional licenses.

Will my accountant let me use your used car lot software ?

We've had a number of accountants and bookkeepers purchase CarBasePro car lot software and tell us that our software is exactly what they were looking for.  If your accountant has any questions we suggest they download a demo copy or request a 30 day evaluation license.  Click the "request 30 day license" at the top of the home page or call us at 330-726-3799 and ask for a CarBasePro evaluation license.

Why should I buy CarBasePro ?

CarBasePro used car lot software solves many day-to-day used car dealer problems without costing an arm and a leg.  CarBasePro allows salesmen to spend more time selling and waste less time on paperwork.  Many of our customers are car dealer bookkeepers responsible for car dealer records.  CarBasePro automates routine tasks saving back office record keepers, bookkeepers, salesmen and other employees time and reduces paperwork mistakes.  Salesmen can quickly calculate payments or look up customer records, bookkeepers can see recent sales and check inventory and managers have extensive reports to measure how the business is doing.    Download our free demo and try it out for yourself.  

What is the price for CarBasePro? 

CarBasePro offers: 
         Comprehensive Features
         A Multi-User Version is included with all licenses
         Our Software is Network Ready 
         CarBasePro is a robust program with many features and no annual fees.  We do not require the purchase of
         separate modules.  Try our  demo and take CarbasePro for a test drive.
       

        - List Price -   $399.00       Web Price - $299  

Is CarBasePro Microsoft Vista compatible ?

Yes, PCOM Operations is Microsoft Vista compatible however there are numerous security changes in Vista which require you to TURN OFF the "User Account Control" (UAC) feature in Vista when you install or un-install programs.

To install Operations you will need to turn off UAC first (see instructions below) then after installation TURN UAC back on and Operations will run properly.

To turn UAC off and back on:

1) Click on Start>Settings>Control Panel
2) Double click on "User Accounts".
3) Click on "Turn User Control Account on or off".
4) When Vista asks for permission click on "Continue".
5) At the User Account Control screen, click on the checkbox to select whether
you want to turn UAC on or off.
6) Click on the "OK" button.

How do you calculate payments and what standards do you use ?

CarBasePro's APR calculator is compliant with the U.S. Rule and federal truth in lending laws and has also been approved by the State of Texas Office of Consumer Credit Commissioner (OCCC).  The OCCC relies on APR calculation methods based on FED APR standards.  Very few car lot programs comply with these strict FED APR calculation standards.  Click here to see a copy of our approval letter.

Interest calculations are simple interest and CarBasePro has a safety feature to prevent compound interest calculations.

Is CarBasePro networkable?

Yes.   In fact the standard version has network and multi-user features built in.  No additional fees or license upgrades are necessary.

What are the computer requirements to run CarBasePro?

Windows98 SE or greater.
Pentium 166 MHZ processor or greater.
64 MB of computer RAM
Display supporting at least 1024 x 768
CD Rom
Mouse
Printer - Windows98 or better compatible, capable of at least 300 dpi
Network hardware required for network operation
Most PC's manufactured after 1998 will run CarBasePro.

How can I get a CarBasePro demo?

The free CarBasePro demo is available here at the CarBasePro web site as well as numerous
software download sites. . . .     Follow this link to download a copy  

How do I start the demo - what's the password for the demo ?

After installation simply click on the CarBasePro Icon.  The demo password is "DEMO".  Type demo into the start up screen when asked for your password.


What can I do with the CarBasePro Demo?

The demo will provide you with a fully functional program with sample car lot data already entered.  The
only limitation is after 15 days you must purchase a license to continue to use the software. 

You can also contact us for a 30 day license which will allow you to enter your own information and actually use the software at your car lot for 30 days giving you a chance to test drive the software in a real world scenario.  Just call or email us to request a 30 day license.

How can I buy CarBasePro?

1) Call PCOM, Inc.  Dial 330-726-3799 to place an order.   . . .   Click here for more detailed ordering information ! 

2) Send us an email with your contact information and we will get back to you . . .  pcom@zoominternet.net  

Acceptable Payment Methods are:

1) Visa or Master Card
2) Check or Money Order.

Delivery of program:

1) Download the Demo.
2) Contact PCOM to purchase a serial number to activate your license
3) We can also mail a CD and a license number to you for an additional $9.99

How can I get support?

Browse the help file in the CarBasePro program.
Browse the CarBasePro web site.
Email support and suggestions, contact us at . . .    pcom@zoominternet.net  
Phone support is available by calling PCOM inc.

Can I become a CarBasePro Dealer?

Yes, we are seeking a few national dealers and distributors.  Please click here for details.
 

What else do you sell ?

We also sell a program for running a service business such as carpet cleaning, plumbing or any business that has crews and provides work at the customers location.  Click here to go to our operations business crew scheduling and management software site.

I don't see my state listed ?   Can I still use CarBasePro

Yes but it's best to insure your state form set is correct.  Some forms may be unique to your state.   If you don't see your form set we will include you state forms for FREE.  Simply drop us an email or give us a call so we can arrange to get a copy of your state forms and we will incorporate them into our software.  Adding a new form set can usually be done in 24 hours.  Please contact us for details.

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SUPPORT NOTES & DOWNLOADS

Vista Users

PCOM Operations is Microsoft Vista compatible however there are numerous security changes in Vista which require you to TURN OFF the "User Account Control" (UAC) feature in Vista when you install or un-install programs.

To install Operations you will need to turn off UAC first (see instructions below) then after installation TURN UAC back on and Operations will run properly.

To turn UAC off and back on:

1) Click on Start>Settings>Control Panel
2) Double click on "User Accounts".
3) Click on "Turn User Control Account on or off".
4) When Vista asks for permission click on "Continue".
5) At the User Account Control screen, click on the checkbox to select whether
you want to turn UAC on or off.
6) Click on the "OK" button.

Documentation: This file has an RTF format file with the manual which covers installation
                                and help for all program features.  Please note this manual is currently being
                                revised to reflect recent updates..

                                    -  Download the CarBasePro Manual Here - Word (RTF) Format -   

   Phone Support:  Please contact us at 330-726-3799 or
send email to   pcom@zoominternet.net 

CarBasePro car lot software for accountants, bookkeepers, car lot owners and managers.